Legal & Privacy

Privacy Policy

This page explains how SurgiCare Software handles information collected through the SurgiCare website and mobile apps.

Website Privacy Policy

No personal information is collected by SurgiCare Software LLC except as needed for registration and user-supplied requests. Users who access customer support, request a demo, or request a free month trial through the website may be asked to provide contact information such as name and email address, along with demographic information such as ZIP code, organization, and role. That information is used to contact the user when necessary and will not be disclosed as personally identifiable information.

SurgiCare retains information for as long as an account is active or as needed to provide services. Information may also be retained and used as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Users who want their information removed may contact SurgiCare by email to request removal.

SurgiCare may automatically gather technical information about a visitor’s computer or device, including IP address, browser type, referring and exit pages, and operating system. This information may be used to send requested product or service information, send product updates, and respond to customer service requests. Free trials, demonstrations, and import services are limited to valid potential customers with intent to purchase SurgiCare Inventory.

Mobile App Privacy Policy

SurgiCare Software, LLC built the SurgiCare Inventory app as a commercial app. This policy explains how personal information is collected, used, and disclosed for registered users of the app and related service. By using the service, users agree to the collection and use of information as described in this policy. Personal information collected is used to provide and improve the service and will not be shared except as described here.

Information Collection and Use

For a better experience while using the service, SurgiCare may require certain personally identifiable information, including but not limited to an email address. That information is retained and used as described in this policy. The app may also use third-party services that collect information used to identify a user.

Google Play Services Privacy Policy

Log Data

If an error occurs while using the service, SurgiCare may collect Log Data through third-party products. This may include IP address, device name, operating system version, app configuration at the time of use, the time and date of the service interaction, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. While the service does not explicitly use cookies, the app may include third-party code and libraries that use cookies to collect information and improve their services. Users may accept or refuse cookies, but some portions of the service may not function correctly if cookies are refused.

Service Providers

SurgiCare may employ third-party companies and individuals to facilitate the service, provide the service on its behalf, perform service-related tasks, or assist in analyzing how the service is used. Those third parties may have access to personal information only to perform assigned tasks and are obligated not to disclose or use the information for other purposes.

Security

SurgiCare uses commercially acceptable means to help protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.

Links to Other Sites

This service may contain links to third-party websites. SurgiCare does not operate those external sites and is not responsible for their content, privacy policies, or practices. Users are encouraged to review the privacy policy of any site they visit through an external link.

Children’s Privacy

These services do not address anyone under the age of 13. SurgiCare does not knowingly collect personally identifiable information from children under 13. If a child under 13 is discovered to have provided personal information, that information will be deleted from SurgiCare’s servers. Parents or guardians who believe a child has provided personal information should contact SurgiCare.

Changes to This Privacy Policy

SurgiCare may update this Privacy Policy from time to time. Users are encouraged to review this page periodically for any changes. Changes become effective immediately after they are posted on this page.

Contact Us

If you have questions or suggestions about this Privacy Policy, please contact SurgiCare Software.